At FIT$ BY MEDU$$A THE PRODUCER, each piece is produced and fulfilled specifically for your order. Please allow time for both production and shipping before your order arrives.
PROCESSING & PRODUCTION
Most made-to-order products require approximately 1–6 business days for production before they are shipped. Production times may vary depending on the product, order quantity, demand, and fulfillment location.
U.S. SHIPPING
Delivery time begins after production is complete. Shipping speed varies depending on the product, fulfillment location, destination, and shipping method selected for the order.
Some products may be fulfilled from a U.S.-based facility for faster domestic delivery, while others may be fulfilled internationally.
Production time + shipping time = total estimated delivery time.
INTERNATIONAL SHIPPING
FIT$ ships to many international destinations. Delivery times vary by destination, shipping method, customs processing, and local carrier conditions.
International customers may experience additional delays caused by customs, holidays, weather, carrier disruptions, or other circumstances outside our control.
TRACKING
Once your order has shipped, tracking information will be provided when available. Please allow time for the carrier's tracking system to update after your shipment is processed.
MULTIPLE ITEMS
Products in the same order may occasionally be produced or fulfilled from different locations. This means your order may arrive in more than one package and at different times.
SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address at checkout. Please carefully review your name, street address, apartment/unit number, city, state, ZIP/postal code, country and contact information before submitting your order.
Once an order enters production or ships, we cannot guarantee that the shipping address can be changed.
DELIVERY DELAYS
Delivery dates are estimates and are not guaranteed. FIT$ is not responsible for carrier delays caused by weather, customs processing, peak shipping periods, incorrect customer information or other circumstances outside our reasonable control.
LOST OR DAMAGED ORDERS
If your package appears to be lost in transit or arrives damaged, contact us as soon as possible with your order number and supporting information/photos, when applicable. We will review the issue and work with our fulfillment and shipping partners toward a resolution.
FIT$ BY MEDU$$A THE PRODUCER
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